Thank you for choosing to be part of our community at French With Love (“company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regard to your personal information, please contact us at contact@frenchwithlove.com.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on our Website.

Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE USE YOUR INFORMATION?

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

5. COOKIE POLICY

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

7. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITE?

8. HOW LONG DO WE KEEP YOUR INFORMATION?

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

10. WHAT ARE YOUR PRIVACY RIGHTS?

11. DO WE MAKE UPDATES TO THIS POLICY?

12. HOW CAN YOU CONTACT US?

We collect personal information that you voluntarily provide to us when registering at the Website expressing an interest in obtaining information about us or our products and services, when participating in activities on the Website (such as sending us messages or entering competitions, contests or giveaways) or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect can include the following:

Name and Contact Data: We collect your email address and we may collect your first and last name, postal address, phone number, and other similar contact data.

Credentials: We collect passwords, and similar security information used for authentication and account access. But we can't see what passwords you chose.

Payment Data: All financial information is stored by our payment processor, PayPal (www.paypal.com), Stripe (www.stripe.com) and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Conversation: A record of any communication between us

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. 

Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Website. 

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy below.  

We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

HOW DO WE USE YOUR INFORMATION? 

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter to or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.

• To send you marketing and promotional communications such as newsletters for Business Purposes and/or with your Consent. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time (see the “Your Privacy Rights” below).

• To send administrative information to you for Business Purposes, Legal Reasons and/or possibly Contractual. We may use your personal information to send an email to you with special offers on other products and services we think you might like.

• Fulfill and manage your orders for Contractual reasons. We may use your information to process your order and manage your account.

• To post testimonials with your Consent. We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at contact@frenchwithlove.com and be sure to include your name, testimonial location, and contact information.

• Deliver targeted advertising to you for our Business Purposes and/or with your Consent. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

• Administer prize draws and competitions for our Business Purposes and/or with your Consent. We may use your information to administer prize draws and competitions when you elect to participate in competitions.

• Request Feedback for our Business Purposes and/or with your Consent. We may use your information to request feedback and to contact you about your use of our Website.

• To protect our Website for Business Purposes and/or Legal Reasons. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).

• To enforce our Terms and Conditions for Business Purposes, Legal Reasons and/or possibly Contractual.

• To respond to legal requests and prevent harm for Legal Reasons. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

• For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, products, services, marketing, and your experience.

• To improve customer service and personalize user experience.

We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

• Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

• Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

• Vendors, Consultants and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data about how you interact with the Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Privacy Policy, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

• Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit the Website. These companies may use information about your visits to our Website and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

• Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

• With your Consent: We may disclose your personal information for any other purpose with your consent.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy below.